Frequently Asked Question’s
Please find below all of our frequently asked questions regarding services, payment and procedures. If you have specific questions of your own please do not hesitate to contact us on 0417 999 198
1. What time will the staff arrive?
Our staff will arrive approximately 4 hours before the chosen serve time or roughly 20 minutes before if U-serve menu
2. What will the staff need supplied?
Our staff will need access to running water and tables to serve with, but capital roast has other protocols which can be actioned if necessary
3. How is the meal served?
The meal will be served buffet style. Our staff will serve out the meat and any hot vegetables. Following that the guests will be able to serve out any salads or condiments of their choice. Guesting will not have to wait for long periods of time, we employ a buffet style approach for all our events. This ensures that your guests are able to pick and choose their meals. Your guests can also get up and refill whenever they like and there will be no one need to wait for seconds.
We do not ask or accept deposits. When we confirm the details for your event we will run through the payment process. The three payment methods that we accept are cash, credit cards and electronic funds transfer (EFT). There is a credit card surcharge of 3% As for credit cards we accept Visa, Master Card and American Express. Payment is expected prior to the function date unless agree upon with management.
5. Special Dietary Requirements
We are able to cater for a variety of needs such as gluten free and vegetarian. All the meats we provide are Halal, free range and grass fed.
The Capital Roast team is happy to work with vegetarian, vegan, gluten free, Halal, kosher and any other dietary requirements.